Acumens Service Enchancements for EQM

Acumens Service Enhancements for EQM is a powerful extension for Microsoft Dynamics 365 Business Central, designed to streamline equipment rental service management. It introduces advanced workflows for warehouse receiving, QA testing, workshop repairs, and planned maintenance, ensuring every stage of the rental lifecycle is handled with efficiency.

Why Choose Acumens Service Enhancements? This solution delivers operational clarity and control, offering a suite of features that redefine service management for rental businesses:

1. Automated Warehouse Receiving Equipment intake is simplified through scan‑based receiving, with automatic updates to object location, rental status, and QA testing. Service cards and workshop orders are created seamlessly during posting.
2. Integrated QA Testing Process Inspections are managed through scan pages, cues, or entries, with wizard‑driven functional tests that update service cards and object status automatically.
3. Dynamic Workshop Order Management: Failed inspections trigger workshop orders for Wear & Tear or Damage Repair, ensuring accurate billing and smooth rental status transitions back to available.
4. Planned Maintenance Automation Maintenance orders can be generated from object cards, batch processes, or upon return, with service lines prepopulated from defined maintenance packages.
5. Comprehensive Repair Tracking Inspection logs, posted invoices, and repair lists provide full visibility and audit‑ready reporting across the service lifecycle.

Supported Editions

This extension supports both the Essential and Premium editions of Microsoft Dynamics 365 Business Central

Supported Countries

All countries where Business Central is available.

Supported Languages

The app is available in: English (United States)

Contact Information

For more information, please contact SBC Dynamics